HL7 IMMUNIZATION INTERFACE SUBJECT MATTER EXPERT

We are currently seeking an HL7 Immunization Interface Subject Matter Expert (SME) for our immunization information system software products to join our expanding team in Greenwood Village, CO. The ideal candidate has the necessary help desk background, a desire to help the world be a healthier place to live in, basic office and database skills, and a keen interest in public health technology. This is a permanent position in which you’ll enjoy a competitive salary and benefits package (medical, dental, and vision insurance, 401(k), etc.), a casual work environment, and flexible hours. We are looking for local candidates only. You must be eligible to work in the U.S. without sponsorship. 

 This position reports to: Director of Client Engagement 

 Job Duties and Responsibilities 

This is a hands-on position. Typical duties/responsibilities include: 

  • Work with customers and/or other team members to resolve HL7 (Health Language 7) immunization interface issues and to provide advice to our customers on leveraging our HL7 software
  • Provide technical assistance to end users, including how to onboard HL7 immunization interfaces using web service SOAP as the transport method, correct formatting of HL7 immunization messages, use of HL7 code sets, and HL7 code set management within our software
  • Respond to complex HL7 requests and questions that require a deep level of analysis or investigation
  • Proactively communicate known HL7 issues, workarounds, and timeline for resolution to all customers
  • Create HL7 interface FAQs and other HL7 end user documentation

 Required and Preferred Qualifications 

  • HL7 Immunization Interface experience (REQUIRED)
  • Customer Service, Listening, Phone and Email Skills: Leveraging email and phone to resolve HL7 problems by clarifying the customer’s issues
  • Product & HL7 Knowledge, Problem Solving, and Technical Savvy: Reproducing HL7 problems in our software to determine the cause of the problem
  • Resolving Conflict: Selecting and explaining the best solution to solve the HL7 problem
  • Documentation Skills: Documenting and following up to ensure HL7 issue resolution

 Required Education 

  • Bachelor’s Degree in Computer Science, Public Health or Healthcare related field  

 Preference will be given to Candidates with: 

  • HL7 immunization interface knowledge and experience 
  • Immunization Information Systems for Public Health Registries 
  • CDC programs and initiatives: VTrckS, VFC, CDSi, AFIX  
  • American Immunization Registry Association HL7 and MIROW best practices    

 Required Background and Traits 

  • Self-starter willing to work in a dynamic environment with minimal supervision
  • Ability to produce high quality work in a timely fashion
  • Ability to troubleshoot complex HL7 issues
  • Strong analytical, software, and HL7 problem-solving skills
  • Effective verbal and written communication skills
  • Self-motivated to learn and keep up with the latest AIRA HL7 documents and HL7 industry trends
  • Strong organization and time management skills
  • Proficiency in Word, Excel, PowerPoint, and Visio
  • Understanding of database principles
  • Ability to learn new software quickly

Benefits 

  • Salary Range: $80,000 to $115,000. Compensation will be determined based on relevant experience and qualifications.
  • Eligibility for variable quarterly bonuses, based on both company and individual performance, after 6 months of employment
  • Health, Dental, and Vision Insurance
  • 401(k) retirement plan with employer match
  • Casual work environment
  • Paid Time Off (PTO) and flexible hours
  • Work from home (WFH) options available

For general employment information at Envision, see Hiring and Employment Policies.

Please submit resumes and salary requirements to: resumes@envisiontechnology.com and include “HL7 Immunization Interface SME” in the subject line.